Laura joined Merit Solutions in 2023 and has extensive experience in the field of People and Culture acquired over 20 years across public services, corporate, social enterprises, and not-for-profit sectors.

She worked overseas in London for 11 years, gaining significant experience as a consultant working on transformational projects. Her experience has seen her work on numerous human resource initiatives with the primary aim of improving systems and work performance, developing talent pipelines, increasing employee engagement, and developing organisational and leadership capability.

Laura has extensive experience in developing talent management strategies, leading and managing attraction, recruitment and retention projects, and advising executive and senior management on selection and recruitment best practices.

Laura has led the design and implementation of recruitment assessment activities including assessment centres for Australian Government graduate intakes as well as large-scale graduate selection programmes for UK companies such as PWC.  She has conducted screening interviews using competency based interviewing techniques and interpreted psychometric assessments for candidates.

Laura combines her in-depth understanding of the principles of merit-based recruitment with practical experience in government recruitment processes, and has developed specialist skills in shortlisting, interview techniques, scribing, reference checking, report writing, candidate care and post selection feedback.

Through her consulting roles, Laura has supported organisations achieve employer of choice accreditation as part of their strategic focus to attract, recruit and retain great talent. She has been responsible for developing organisational policies and procedures, guidelines and manuals to ensure consistency and transparency of HR practices.

To foster strong staff engagement and create a positive, diverse and high performing team environment and workplace culture, Laura has conducted surveys, focus groups and workshops, building engagement and support for innovative and practical organisational solutions.

Throughout her career, Laura has led and implemented high-level organisation-wide projects from the initial build of competency and values-based frameworks to embedding these within recruitment and selection models, learning and development programs, employee rewards and benefits initiatives, remuneration and performance management frameworks and organisational systems.

Laura has designed and delivered leadership development programs, created mentoring and coaching frameworks, and devised succession planning and career development pathways. She has developed competency or capability frameworks for organisations such as British Airways and Crossrail as well as delivering development centre activities for Australia Post among others. Laura has led and managed teams delivering learning and development projects and programs.